Casino IT Systems Specialist

Drycreekrancheria; Omus (CA); On-site; USD 39,000 - 55,000; Full time

Job summary

River Rock Casino in Geyserville, CA is seeking a Systems Specialist to support computer, telephony, AV and office equipment in a 24x7 environment. You will install, repair, and maintain IT systems and assist end-users across the gaming operations.

Under the IT Manager, responsibilities include documentation, network and server administration, cybersecurity practices, and collaboration with vendors. Requires AS degree and 3+ years’ experience.

Qualifications

• AS degree in computer science, IT, or related field.
• 3+ years’ experience installing, configuring, and maintaining hardware/software.
• Strong networking knowledge and troubleshooting skills.
• Familiarity with server admin, databases, and virtualization.
• Understanding of cybersecurity best practices.
• Experience integrating multiple software platforms.
• Knowledge of casino management systems and gaming compliance is preferred.

Responsibilities

• Provide hardware, software, and AV/VOIP support to users.
• Maintain ticket documentation and asset records.
• Support River Rock Casino events with IT setup and takedown.
• Train end-users on desktop and enterprise applications.
• Resolve complex issues under pressure to ensure operations.
• Increase security measures to protect data and systems.
• Collaborate with internal teams and vendors to meet goals.
• Maintain confidentiality of gaming operations.

Skills

Networking

Server administration

Virtualization

Cybersecurity

Documentation

End-user support

Team collaboration

Education

AS degree in CS/IT or related field

Casino management systems / gaming tech coursework

Cybersecurity coursework or certifications

Tools

CompTIA

Cisco

Microsoft

Job description

River Rock Casino in Geyserville, CA is seeking a Systems Specialist to support computer, telephony, AV and office equipment in a 24x7 environment. You will install, repair, and maintain IT systems and assist end-users across the gaming operations.

Under the IT Manager, responsibilities include documentation, network and server administration, cybersecurity practices, and collaboration with vendors. Requires AS degree and 3+ years’ experience.