Advanced System Support Specialist (IT Ops & Network)

Table Mountain Casino Resort; Friant (CA); On-site; USD 65,000 - 85,000; Full time

Job summary

Table Mountain Casino Resort in Friant, CA is seeking a System Support Specialist to provide advanced technical support for IT systems and infrastructure. You will resolve escalated issues, assist engineers, and perform system maintenance to ensure optimal performance.

Strong communication and teamwork are essential for success. Responsibilities include monitoring systems, applying patches, and supporting network devices while maintaining confidentiality and professional service standards.

Qualifications

• Associate's or higher degree required; Bachelor's preferred.
• Strong communication and analytical skills are essential.
• Experience in desktop support and IT operations is valued.

Responsibilities

• Provide advanced troubleshooting for hardware, software, and network issues escalated by Tier 1 Help Desk.
• Assist in diagnosing and resolving complex system issues with engineers.
• Perform basic system administration tasks and monitor system performance.

Skills

Interpersonal skills

Written communication

Verbal communication

Analytical skills

Problem solving

Education

Associate's Degree in Computer Science or related field

Bachelor's Degree in Computer Science or related field

Tools

Microsoft Server

Microsoft Office Suite

Networking tools

Job description

Table Mountain Casino Resort in Friant, CA is seeking a System Support Specialist to provide advanced technical support for IT systems and infrastructure. You will resolve escalated issues, assist engineers, and perform system maintenance to ensure optimal performance.

Strong communication and teamwork are essential for success. Responsibilities include monitoring systems, applying patches, and supporting network devices while maintaining confidentiality and professional service standards.