Casino Host/ess: Guest Experience & Seating Lead

Four Winds Casinos; South Bend (IN); On-site; USD 12,000 - 21,000; Part time

Job summary

Four Winds Casinos in South Bend, Indiana seeks a friendly Hospitality Host to welcome guests, escort them to tables, and ensure outstanding dining service in a fast-paced casino environment. You will handle reservations, maintain menu knowledge, assist with guest requests, and collaborate with marketing hosts to create a fun, respectful atmosphere while upholding grooming standards and gaming license requirements.

High school diploma or GED preferred; prior server experience is a plus.

Qualifications

• High school diploma or GED preferred.
• Prior server experience preferred.
• Level 4 Gaming License required.
• Strong organizational and interpersonal skills.

Responsibilities

• Greet guests promptly and escort to dining tables.
• Answer phones and take reservations accurately.
• Verify reservations and assist with special requests.
• Maintain menu knowledge and coordinate with staff.
• Record guest preferences in the reservation system.
• Provide courteous service in a casino environment.

Skills

Customer service

Communication

Reservations

Grooming standards

Education

High school diploma or GED

Tools

Reservation system

Job description

Four Winds Casinos in South Bend, Indiana seeks a friendly Hospitality Host to welcome guests, escort them to tables, and ensure outstanding dining service in a fast-paced casino environment. You will handle reservations, maintain menu knowledge, assist with guest requests, and collaborate with marketing hosts to create a fun, respectful atmosphere while upholding grooming standards and gaming license requirements.

High school diploma or GED preferred; prior server experience is a plus.