CASINO HOST

Hollywood Casino Bangor; Bangor (ME); On-site; USD 47,000 - 48,000; Full time

Job summary

Hollywood Casino Bangor is seeking a Casino Host to administer Casino Marketing and support the Slot Marketing Manager in department operations. You will personally engage guests, build relationships with first-time visitors, and deliver tailored service within the casino.

The role requires a Bachelor’s degree and strong Microsoft Office skills; it also involves communicating with guests and handling physical duties as needed on-site.

Qualifications

• Bachelor’s degree from an accredited four-year college or university is required.
• Proficiency in Microsoft Office (Excel, Access, Word) is required.
• Ability to communicate with internal and external guests; comfortable in a fast-paced casino environment.

Responsibilities

• Primarily responsible for the administration of Casino Marketing.
• Assist the Slot Marketing Manager in the operation of the Casino Marketing department.
• Exercise discretion and independent judgment within the Casino Host functions.
• Work independently on player development and provide personalized guest service.
• Identify and develop relationships with new and first-time guests.

Skills

Microsoft Office

Guest communication

Physical ability

Education

Bachelor’s degree (B.A./B.S.)

Tools

Excel

Access

Word

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Primarily responsible for the administration of Casino Marketing
• Assist the Slot Marketing Manager in the operation of the Casino Marketing department
• Exercise discretion and independent judgment within the Casino Host functions
• Work independently on player development
• Devote majority of time in the casino providing personalized service to the guests
• Identify and develop personal relationships with new and first time guests
• Communicate constantly with Casino Game operations and other Casino Marketing cast members
• Contact guests personally and/or send correspondence to invite them to enjoy amenities and/or to special events
• Issue complementaries based on player ratings
• Host outside entertainment for our guests, such as professional sporting events, dinners, and theaters
• Promote casino marketing programs via telemarketing
• Follow all safety rules
• Adhere to departmental quality standards
• Maintain compliance with the Gaming Board Rules, Standards and the company's System of Internal Controls and Sarbanes-Oxley requirements
• Work within the guidelines established by the company
• Other duties as assigned

BRING US YOUR BEST.

• Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university
• Must be proficient in Microsoft applications (Excel, Access, Word)
• Ability to communicate with internal and/or external guests
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY

$47,000.00 to $47,500.00 Annual