Casino Guest Services Cashier

Spotlight 29 Casino; Coachella (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Spotlight 29 Casino in Coachella, CA is seeking a friendly cashier/host to serve guests at Spotlight 29 and Tortoise Rock Casino. You will handle cash, process charges, comps, and discounts while delivering our Five Star Experience.

The role requires a high school diploma or equivalent, 6 months to 1 year of related experience, ability to pass drug and background checks, tribal gaming license, and eligibility to work in the United States. Flexible hours, weekend shifts.

Qualifications

• High school diploma or equivalent preferred but not required.
• Six months to one-year related experience and/or training; or equivalent combination.

Responsibilities

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
• Deliver our Five Star Experience to Guests and Team Members by embodying our Mission Statement and Service Promise while adhering to department service standards.
• Exhibit a professional appearance and maintain a friendly, cheerful demeanor at all times.
• Perform cashier duties in accordance with SOPs; count and verify cash exchanges to outlets, servers, and guests.
• Process guest charges including credit cards, comps, discounts and cash payments.
• Reconcile daily reports and assist in daily bank deposits.
• Maintain cleanliness of restaurant and work stations; follow all safety policies.
• Provide information on Players Club benefits and property amenities.

Skills

Cash handling

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Job description

Spotlight 29 Casino in Coachella, CA is seeking a friendly cashier/host to serve guests at Spotlight 29 and Tortoise Rock Casino. You will handle cash, process charges, comps, and discounts while delivering our Five Star Experience.

The role requires a high school diploma or equivalent, 6 months to 1 year of related experience, ability to pass drug and background checks, tribal gaming license, and eligibility to work in the United States. Flexible hours, weekend shifts.