Casino Security & Guest Experience Associate

Twenty Nine Palms Band of Mission Indians; Coachella (CA); On-site; USD 38,000 - 58,000; Full time

Job summary

The Twenty Nine Palms Band of Mission Indians is seeking a Security Officer to protect Spotlight 29 and Tortoise Rock Casino and other tribal properties. You will perform security standby duties, monitor posts, log incidents, and ensure a safe guest experience as part of our Five-Star service promise.

The role requires a high school diploma, background check, random drug screening, and certifications (Tribal Gaming License, CA guard card, CPR/First Aid, Baton and Pepper Spray permits).

Qualifications

• High school diploma or equivalent required.
• Background suitability investigation required.
• Must pass periodic random drug screens.
• Must obtain Tribal Gaming License and valid CA guard card.
• CPR/First Aid certification required.

Responsibilities

• Provide outstanding customer service to guests and employees.
• Perform general security duties to protect tribal property and people.
• Monitor premises and report suspicious activity.
• Standby and security posts, conduct chip transfers as required.
• Inspect assigned areas for safety breaches and escalate to supervisor.
• Maintain logs of incidents and incidents data.
• Assist in emergency response procedures.

Skills

Customer service

Observation

Communication

Security awareness

Education

High school diploma or equivalent

Job description

The Twenty Nine Palms Band of Mission Indians is seeking a Security Officer to protect Spotlight 29 and Tortoise Rock Casino and other tribal properties. You will perform security standby duties, monitor posts, log incidents, and ensure a safe guest experience as part of our Five-Star service promise.

The role requires a high school diploma, background check, random drug screening, and certifications (Tribal Gaming License, CA guard card, CPR/First Aid, Baton and Pepper Spray permits).