Casino Guest Experience Attendant

188 Tejon Gaming Authority; United States; On-site; USD 25,000 - 30,000; Full time

Job summary

Hard Rock Casino Tejon seeks a motivated team member for bussing tables, cleaning, sweeping, and assisting guests with self-service kiosks or mobile ordering systems. You will ensure clean, safe dining areas, help with orders, and support guest satisfaction in a fast-paced casino environment.

The role requires two months of on-the-job training, ability to work varied shifts, strong cash handling skills, and excellent communication with guests and staff. On-site position with competitive benefits.

Qualifications

• Two months of on-the-job training.
• Flexibility to work varying shifts.
• Ability to communicate effectively with all levels.
• Ability to restock needed materials and retrieve dropped items.
• Experience using a cash register and handling cash.
• Knowledge to distinguish currency denominations and make correct change.
• Familiarity with reading tickets and log checks.

Responsibilities

• Create an atmosphere that encourages guests to chose Hard Rock Casino Tejon for entertainment.
• Replenish and garnish food as needed.
• Serve food as necessary.
• Maintain a neat and sanitary work area, utensils, and equipment.
• Ensure dishware and utensils are cleaned and stored properly.
• Store unused food items properly.
• Maintain a safe work area and address spills or hazards.
• Assist guests with kiosk/mobile order workflows and payments.
• Process occasional cash or non-cash transactions not optimized for self-ordering.
• Expedite complete food orders as needed.
• Attend meetings and complete follow-up tasks.
• Perform other duties as assigned.

Skills

Energetic personality

Flexible shifts

Effective communication

Restock materials

Cash register use

Currency handling

Ticket/log reading

POS hardware familiarity

Education

On-the-job training

Tools

Cash register system

Credit card machines

Calculator

Job description

Hard Rock Casino Tejon seeks a motivated team member for bussing tables, cleaning, sweeping, and assisting guests with self-service kiosks or mobile ordering systems. You will ensure clean, safe dining areas, help with orders, and support guest satisfaction in a fast-paced casino environment.

The role requires two months of on-the-job training, ability to work varied shifts, strong cash handling skills, and excellent communication with guests and staff. On-site position with competitive benefits.