F&B Front-of-House Leader

Churchill Downs Incorporated; Oxford (ME); On-site; USD 28,000 - 34,000; Full time

Job summary

Oxford Casino Hotel in Oxford, Maine, part of Churchill Downs Incorporated, is seeking a Food & Beverage Outlet Manager responsible for ensuring overall effectiveness of the food outlets, directing staff daily, and upholding standards.

You will lead SOP compliance, handle payroll/inventory, coordinate with management, and maintain guest relations. Applicants should have 2 years management in high-volume food service, strong communication, and computer skills.

Qualifications

• Two (2) years in management in a high-volume food service position preferred.
• Demonstrated record of successful interpersonal skills in regards to working with diverse people and levels of authority.
• Multi-task ability.
• Knowledge and experience with computers and software programs to include word processing and spreadsheet packages such as Word for Windows and Excel Spreadsheets.
• Must have the ability to work with the payroll and the inventory system.
• Demonstrated ability to communicate effectively, both written and verbal.

Responsibilities

• Adheres to all Standard Operating Procedures, SOPs.
• Able to complete daily checklists.
• Complete daily tasks assigned by management.
• Provides preshift information to staff about company events, marketing campaigns, adherence to SOPs and opportunities for advancement.
• Ensures all areas of control are in compliance with Health Codes, OSHA standards, and all governmental agencies.
• Computer skills to include Word and Excel.
• Issues or witnesses corrective counseling sessions to team members.
• Maintains department files that will be updated as necessary to include absences, tardy, behavior and corrective counseling.
• Enacts and tracks all paperwork necessary for team members, such as weekly schedules.
• Is a role model for team members and leaders; responds to questions positively and according to Company policy.
• Recognizes and adapts to trends in the industry. Brings items forth to fit our theme and concept.
• Work with communication devices such as telephones, email, walkie talkies, and computer.
• Corresponds and speaks with guests to maintain great guest relations and provides opportunities for loyalty to occur.
• Programming capabilities with Point of Sale system.
• Responsible for all maintenance of equipment and supplies in the outlet, and for maintaining adequate supplies for all expected business volumes.
• Maintains confidentiality and security of relevant information.
• Maintains an awareness of applicable laws and operates within those guidelines.

Skills

Management experience

Interpersonal skills

Multi-tasking

Computer skills

Payroll & inventory

Communication

Tools

Microsoft Word

Excel

Payroll software

Job description

Oxford Casino Hotel in Oxford, Maine, part of Churchill Downs Incorporated, is seeking a Food & Beverage Outlet Manager responsible for ensuring overall effectiveness of the food outlets, directing staff daily, and upholding standards.

You will lead SOP compliance, handle payroll/inventory, coordinate with management, and maintain guest relations. Applicants should have 2 years management in high-volume food service, strong communication, and computer skills.