Casino Food Court Operations Lead

Gila River Resorts & Casinos; Phoenix (AZ); On-site; USD 42,000 - 63,000; Full time

Job summary

Gila River Resorts & Casinos in Phoenix, AZ is seeking a Food Court Supervisor to oversee daily operations, drive profitable service, and deliver exceptional guest experiences in a vibrant casino environment.

You will supervise staff, coach and mentor team members, ensure food handling and cash handling compliance, and collaborate with leadership to meet enterprise standards and guest expectations.

Qualifications

• High School Diploma or equivalent required.
• Experience in restaurant or food court operations preferred.
• Strong guest-service mindset with attention to detail.

Responsibilities

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Responsible for all aspects of the effective management of the business operations within a casino environment.
• Assists with supervising employees on the proper instructions on food handling, cash handling and work safety rules.
• Assist with actively coaching, counseling, directing, training and mentoring team in meeting Enterprise standards.
• Assist with fostering teamwork. Lead, direct, mentor and guide supervisors.
• Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
• Performs other special projects and duties as assigned.

Skills

Food service ops

Guest service

Supervising staff

Cash handling

Safety compliance

Coaching & mentoring

Communication

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Gila River Resorts & Casinos in Phoenix, AZ is seeking a Food Court Supervisor to oversee daily operations, drive profitable service, and deliver exceptional guest experiences in a vibrant casino environment.

You will supervise staff, coach and mentor team members, ensure food handling and cash handling compliance, and collaborate with leadership to meet enterprise standards and guest expectations.