Food Court Asst Manager

Playatgila; Arizona; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Vee Quiva Resort & Casino in Laveen, AZ is seeking a Food Court Supervisor to oversee daily restaurant operations for profitability and guest satisfaction.

The role requires a High School Diploma or GED, prior restaurant experience, cash handling skills, and the ability to coach a diverse team while maintaining strong guest service and teamwork. You will follow the GILA WAY and ensure health and safety compliance.

Qualifications

• High School Diploma or equivalent required.
• Prior experience in restaurant operation required.
• Ability to handle cash accurately and responsibly and calculate basic math functions as they relate to point-of-sale cash/credit transactions, cash reconciliation and product inventory.
• Must acquire and maintain health and safety compliance trainings.
• GILA WAY: greet, interact, listen, appreciate guests.
• Excellent guest service skills and strong interpersonal communication.
• Knowledge of Enterprise Policies and applicable regulations.

Responsibilities

• Oversee all aspects of food court operations to ensure profitability and guest satisfaction.
• Supervise, coach, mentor and direct team members and supervisors.
• Foster teamwork and maintain attendance and punctuality.
• Train staff on food handling, cash handling and safety rules.
• Perform special projects as assigned.

Skills

Guest service

Team leadership

Cash handling

Communication

Time management

Education

High School Diploma or GED

Job description

Vee Quiva Resort & Casino
Laveen, AZ 85339, USA

Description

Salary: Depending On Experience (DOE)

This position provides oversight to all Food Court to ensure profitable operation, optimum guest satisfaction, and return visits,as well as demonstrating the GILA WAY.

Essential Duties and Responsibilities:

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Responsible for all aspects of the effective management of the business operations within a casino environment.
• Assists with supervising employees on the proper instructions on food handling, cash handling and work safety rules.
• Assist with actively coaching, counseling, directing, training and mentoring team in meeting Enterprise standards.
• Assist with fostering teamwork. Lead, direct, mentor and guide supervisors.
• Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
• Performs other special projects andduties as assigned.

Supervisory Responsibilities

Directly supervises multiple employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Skills/ Requirements

• High School Diploma or equivalent required.
• Prior experience in restaurant operation required.
• Ability to handle cash accurately and responsibly and calculate basic math functions as they relate to point-of-sale cash/credit transactions, cash reconciliation and product inventory.
• Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.
• Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
• Must possess excellent guest service skills, strong telephone etiquette, and be aself-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral.
• This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.

Qualifications

Education

Required

High School/GED or better.

Experience

Preferred

Ability to handle cash accurately and responsibly and calculate basic math functions as they relate to point-of-sale cash/credit transactions, cash reconciliation and product inventory.

Prior experience in restaurant operation required.

Licenses & Certifications

Preferred

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.