Casino Floor Experience Lead

Parkwest Casinos; Livermore (CA); On-site; USD 19,207 - 27,355; Full time

Job summary

Parkwest Casinos in Livermore, California, is seeking a motivated Customer Service Representative to enhance guest experiences on the casino floor. This dynamic role involves creating dealer rotations, enforcing table policies, and delivering excellent customer service.

The ideal candidate will have a high school diploma and the availability to work evenings and weekends. Responsibilities include maximizing game revenue and maintaining the integrity of casino operations. Join a team dedicated to extraordinary service!

Qualifications

• High school diploma, G.E.D., or equivalent.
• Open availability; must be able to work evenings, weekends, and holidays.
• Must be 21 years old.
• Must provide evidence of employment eligibility in the U.S.
• Must be able to pass a mandatory drug test, criminal background, and credit check.

Responsibilities

• Create efficient dealer rotations and enforce on-table policies and procedures.
• Establish and change betting limits to maximize table game revenue.
• Determine when and why to open tables.
• Learn all Park West Casino house rules, policies and procedures.
• Maintain game integrity by making consistent table rulings.
• Provide exemplary guest service to enhance customer experience.

Job description

Parkwest Casinos in Livermore, California, is seeking a motivated Customer Service Representative to enhance guest experiences on the casino floor. This dynamic role involves creating dealer rotations, enforcing table policies, and delivering excellent customer service.

The ideal candidate will have a high school diploma and the availability to work evenings and weekends. Responsibilities include maximizing game revenue and maintaining the integrity of casino operations. Join a team dedicated to extraordinary service!