Casino Cage Operations Lead - Shift Supervisor

Foxwoods Resort Casino; Mashantucket (CT); On-site; USD 52,000 - 68,000; Full time

Job summary

Foxwoods Resort Casino is seeking a Cage Supervisor in Mashantucket, CT to oversee cashiering activities and prepare daily reports under the Casino Cage Operations Manager. Requires a high school diploma or GED and 2–4 years of cage supervision experience; State Gaming License; strong math, memo writing, and staff oversight skills.

You will supervise staff, hire/train, ensure regulatory compliance, maintain customer relations, and promote a safe work environment within the cage area; ability to

Qualifications

• High school diploma or GED required, plus 2–4 years of cage supervision experience.
• State Gaming License required.
• Ability to read and write short memos and perform basic arithmetic incl. fractions, decimals and percentages.
• Excellent interpersonal skills to work with staff and patrons.
• Proficiency with department-specific computer programs.
• Knowledge of casino management system and internal controls.

Responsibilities

• Adhere to the Mashantucket Pequot Tribe's Policies and Procedures.
• Resolves customer concerns/complaints within jurisdiction.
• Ensures all regulatory requirements are followed.
• Interviews, hires, trains, schedules, and supervises all directly assigned personnel.
• Promotes positive public/employee relations at all times.
• Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Participates as a panel member on MPGE's Board of Review as needed.

Skills

Interpersonal skills

Arithmetic ability

Memo writing

Computer literacy

Education

High school diploma or GED

Tools

Casino Management System

Job description

Foxwoods Resort Casino is seeking a Cage Supervisor in Mashantucket, CT to oversee cashiering activities and prepare daily reports under the Casino Cage Operations Manager. Requires a high school diploma or GED and 2–4 years of cage supervision experience; State Gaming License; strong math, memo writing, and staff oversight skills.

You will supervise staff, hire/train, ensure regulatory compliance, maintain customer relations, and promote a safe work environment within the cage area; ability to