Cage Operations Shift Lead - Casino Management

Wynn Resorts, Limited

Everett (MA)

On-site

USD 62,000 - 76,000

Full time

3 days ago
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Job summary

Wynn Resorts, Limited invites applications for an Assistant Shift Manager - Cage Operations at Encore Boston Harbor. This full-time role oversees cashier cages, balance procedures, wagering activity, and department leadership to ensure security, accuracy, and guest satisfaction.

Requirements include a high school diploma; a bachelor’s degree or equivalent experience preferred; 3 years casino experience with 1 year in leadership; 10-key and wagering system proficiency; strong English

Qualifications

  • High school diploma or equivalent required.
  • Bachelor's degree in a related field or equivalent experience preferred.
  • Minimum 3 years of casino experience, 1 year in a leadership role required.
  • Minimum 2 years of Sports Book Management experience preferred but not required.
  • Must have 10-key proficiency, operating wagering systems and Ticket Issuing Machines.
  • Requires general computer skills and knowledge of Microsoft Office.
  • Fluency in English; second language a plus.

Responsibilities

  • Oversee daily cage operations and ensure integrity of currency and chips counts.
  • Monitor wagering activity and manage the Sports Book staff.
  • Balance bank drawers and ensure accurate reporting for the Cage/Credit area.
  • Ensure compliance with gaming regulations and MA Gaming Commission requirements.
  • Lead and develop team members; promote safety and high service standards.
  • Collaborate with departments to improve guest and team member experiences.

Skills

Leadership
Mathematical reasoning
Communication
Team management

Education

Bachelor's degree or equivalent
High school diploma or equivalent

Tools

10-key
Wagering systems
Ticket Issuing Machines
Microsoft Office

Job description

Wynn Resorts, Limited invites applications for an Assistant Shift Manager - Cage Operations at Encore Boston Harbor. This full-time role oversees cashier cages, balance procedures, wagering activity, and department leadership to ensure security, accuracy, and guest satisfaction.

Requirements include a high school diploma; a bachelor’s degree or equivalent experience preferred; 3 years casino experience with 1 year in leadership; 10-key and wagering system proficiency; strong English

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