Cage & Credit Supervisor: Casino Operations Leader

Mohegan PA

Wilkes-Barre (Luzerne County)

On-site

USD 45,000 - 65,000

Full time

3 days ago

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Job summary

Mohegan Gaming & Entertainment in Wilkes-Barre, PA seeks a Cage Supervisor to oversee daily Cage and Credit operations on the casino floor, enforce gaming regulations, and maintain internal controls. You will supervise staff, handle guest inquiries, and ensure accurate cash handling and transaction processing.

The role requires money handling experience, supervisory skills, and strong organization; flexibility across shifts is required, with a focus on guest service and compliance.

Qualifications

Money handling and supervisory experience preferred.
Basic computer input skills.
Outstanding organizational skills.
Ability to interact with the public in a highly professional manner.
Ability to work various shifts and flexible hours.

Responsibilities

Supervises the daily Cage and Credit operations on the Casino floor for an assigned shift.
Enforces regulatory rules and internal controls to safeguard assets.
Ensures compliance with Gaming Regulations and other agencies.
Assists in staffing adjustments and training of cage staff.
Leads guest service and maintains positive cross-department relations.
Oversees card signups and customer requests via card tracking software.
Assists with casino credit verifications and related reporting.

Skills

Money handling

Supervisory experience

Computer input

Interpersonal skills

Tools

Computer player tracking software

Kiosk operation

Job description

The role requires money handling experience, supervisory skills, and strong organization; flexibility across shifts is required, with a focus on guest service and compliance.

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