Casino Cage Cashier & Guest Experience Specialist

Agua Caliente Casinos

Rancho Mirage (CA)

On-site

USD 25,000 - 33,000

Full time

3 days ago

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Job summary

Agua Caliente Casinos in Rancho Mirage, CA is looking for a Guest Service ambassador for the Cage operations. You will handle cash and casino instruments with accuracy in a fast-paced, guest-focused environment.

Responsibilities include exchanging cash for instruments, paying jackpots, issuing markers, processing credit card advances, and complying with AML rules while delivering excellent service to guests and team members.

Qualifications

High school diploma or GED required.
Minimum 1 year of related cash operations experience or training.
Ability to use a Ten Key Adding Machine.
Professional demeanor with strong public communication.
English proficiency is required.
Ability to work in a fast-paced, high-volume cash environment.

Responsibilities

Exchange cash for casino instruments, exchange various casino instruments for cash, exchange cash for cash.
Train and work in all Casino Cage banks and windows, including chip bank, employee bank, cash machines bank and vault bank.
Pay slot and table games jackpots.
Issue casino credit markers and take payment on outstanding casino credit debt.
Perform credit card advances and electronic check transactions.
Comply with all Federal Anti-Money Laundering requirements and regulations.
Provide excellent service to our casino guests and team members.