Casino Cage Banker: Cash & Guest Service

Agua Caliente Casinos; Palm Springs (CA); On-site; USD 21,000 - 34,000; Full time

Job summary

Agua Caliente Palm Springs is seeking a Guest Service ambassador to join the casino team. This role performs accurate monetary transactions within a fast-paced Cage environment and supports a high level of guest service.

You will exchange cash for casino instruments, pay jackpots, issue markers, and process card and electronic payments while maintaining AML compliance. Strong English communication and a professional demeanor are essential for success.

Qualifications

• High school diploma or G.E.D. required.
• 1 year related experience in high-volume cash operations.
• Must be able to use a Ten Key Adding Machine.
• Must be able to communicate in English.
• Must work in an intense, fast-paced environment requiring concentration.

Responsibilities

• Exchange cash for various casino instruments, or vice versa, with accuracy.
• Train and work in all Cage banks and windows, including chip, employee, cash machines and vault banks.
• Pay slot and table game jackpots.
• Issue casino credit markers and take payments on debt.
• Process credit card advances and electronic checks.
• Comply with Federal Anti-Money Laundering requirements and regulations.
• Provide excellent service to casino guests and team members.

Skills

Cash handling

English proficiency

Customer service

Professional demeanor

Education

High school diploma or G.E.D.

Tools

Ten Key Adding Machine

Job description

Agua Caliente Palm Springs is seeking a Guest Service ambassador to join the casino team. This role performs accurate monetary transactions within a fast-paced Cage environment and supports a high level of guest service.

You will exchange cash for casino instruments, pay jackpots, issue markers, and process card and electronic payments while maintaining AML compliance. Strong English communication and a professional demeanor are essential for success.