Cage Shift Supervisor: Cash Control & Guest Service

Agua Caliente Casinos; Palm Springs (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Agua Caliente Casinos in Palm Springs, CA is seeking a Cage Supervisor to oversee cage operations during shifts, enforce AML and internal controls, and ensure accurate cash handling. You will supervise cage cashiers, balance the main bank, and prepare staffing schedules while maintaining a professional environment.

The role requires a high school diploma or GED and 2 years of related cash operations experience, with strong English communication and the ability to train staff in a fast-paced

Qualifications

• Must adhere to AML program and related regulations.
• Proficient cash handling and balancing skills.
• Ability to supervise and train cage staff.

Responsibilities

• Oversee cage operations during shift and ensure policy adherence.
• Balance main bank and supervise cashiers.
• Prepare staffing schedules and approve time off.
• Investigate variances and follow up with paperwork.
• Provide excellent guest service and handle complaints.

Skills

Professional demeanor

Excellent communication

English proficiency

Education

High school diploma or GED

Job description

Agua Caliente Casinos in Palm Springs, CA is seeking a Cage Supervisor to oversee cage operations during shifts, enforce AML and internal controls, and ensure accurate cash handling. You will supervise cage cashiers, balance the main bank, and prepare staffing schedules while maintaining a professional environment.

The role requires a high school diploma or GED and 2 years of related cash operations experience, with strong English communication and the ability to train staff in a fast-paced