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Agua Caliente Casinos in Rancho Mirage, CA is looking for a Guest Service ambassador for the Cage operations. You will handle cash and casino instruments with accuracy in a fast-paced, guest-focused environment.
Responsibilities include exchanging cash for instruments, paying jackpots, issuing markers, processing credit card advances, and complying with AML rules while delivering excellent service to guests and team members.
Job Location: Agua Caliente Rancho Mirage - Rancho Mirage, CA 92270, Position Type: Full Time, Job Category: Banking - Cage, PAY: Competitive Hourly Rate + Tips
To be a Guest Service ambassador for the casino, as well as performing accurate monetary and financial transactions, as assigned.
Access to Sensitive Areas and InformationAs per the ACGC Access Matrix.
Signatory AbilityAll Cage related forms.
GAMING EXPERIENCE PREFERREDQualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1mile, climbing stairsandstandingat a desk/work station for the duration of the shift.Must be able to work in a smoke filled environment. Typically the individual will be housed in an office environment. The noise level in the work environment is usually moderate, but will elevate when located in the casino environment.Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 50 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.