Cage Shift Supervisor - Cash Operations & Guest Service

Agua Caliente Casinos; Palm Springs (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Agua Caliente Casinos in Palm Springs is seeking a Cage Supervisor to oversee cage activities, ensure policy adherence, and supervise cashiers. You will maintain cash controls, balance main banks, and ensure professional interaction with guests and other departments.

The role requires 2 years in high-volume cash operations, strong English communication, and the ability to work in a fast-paced casino environment. Compliance with AML and internal controls is essential.

Qualifications

• 2 years related experience and/or training or an equivalent combination of education and experience in high volume cash operations.
• Must be able to communicate in English.
• Must be able to work in an intense and fast paced environment with high concentration.

Responsibilities

• Directly supervise Main Bank and Cage Cashiers and ensure efficient cage operations.
• Prepare staffing schedules and approve time off and vacations.
• Investigate variances (over/shorts) and document findings.
• Provide excellent guest service to both guests and internal clients.
• Adhere to AML regulations and internal controls.

Skills

Cash handling

Supervisory experience

AML compliance

Customer service

English proficiency

Education

High School Diploma

Tools

Ten Key Adding Machine

Job description

Agua Caliente Casinos in Palm Springs is seeking a Cage Supervisor to oversee cage activities, ensure policy adherence, and supervise cashiers. You will maintain cash controls, balance main banks, and ensure professional interaction with guests and other departments.

The role requires 2 years in high-volume cash operations, strong English communication, and the ability to work in a fast-paced casino environment. Compliance with AML and internal controls is essential.