Casino Beverage Server — Guest Experience Pro

170 815 Entertainment, LLC; United States; On-site; USD 14,000 - 34,000; Full time

Benefits offered by this job

Benefits package

Job summary

Hard Rock Casino Rockford seeks m/f servers to deliver prompt, courteous service, take beverage orders, and create memorable guest experiences. You will help maintain a clean, inviting station and support a high-energy casino environment.

Requirements include a high school diploma, valid food handlers and liquor licenses, and the ability to pass a background check. Flexibility is essential for this 21+ venue with a fast-paced, noisy environment.

Qualifications

• High school diploma or equivalent required.
• Must have valid Food Handlers Card, Liquor License, and IGB Badge when working.
• Must successfully pass a background check.
• Must be at least twenty‑one (21) years of age.
• Must have good oral communication skills.
• Interpersonal skills must include a positive, friendly and outgoing attitude, courtesy toward others and the ability to handle stressful situations.
• Ability to be on your feet for long periods.
• Must be able to lift up to ten (10) pounds frequently.
• Must be willing to work a flexible schedule.
• Must withstand noisy environments.

Responsibilities

• Creates an atmosphere that induces guests to choose Hard Rock Casino Rockford for gaming entertainment and builds guest relations.
• Takes drink orders, serves drinks, and collects payments in a courteous and efficient manner.
• Adheres to food and beverage policies and state liquor laws.
• Completes all required set-up duties on time.
• Keeps station clean at all times.
• Promotes positive customer relations.
• Receives monies and settles guests' checks correctly.
• Performs related duties as assigned by the Food and Beverage Supervisor.

Skills

Customer service

Oral communication

Interpersonal skills

Stress management

Flexibility

On-your-feet work

Education

High school diploma or equivalent

Job description

Hard Rock Casino Rockford seeks m/f servers to deliver prompt, courteous service, take beverage orders, and create memorable guest experiences. You will help maintain a clean, inviting station and support a high-energy casino environment.

Requirements include a high school diploma, valid food handlers and liquor licenses, and the ability to pass a background check. Flexibility is essential for this 21+ venue with a fast-paced, noisy environment.