Casino Bartender Upsell Premium Drinks and Guest Experience

Gila River Resorts & Casinos; Phoenix (AZ); On-site; USD 14,000 - 20,000; Full time

Job summary

Gila River Resorts & Casinos in Phoenix, AZ seeks a friendly bartender/server to deliver exceptional hospitality in a casino setting. You will greet guests, answer questions about the menu, and upsell premium wine, beer and spirits while ensuring safe, compliant service.

Preferred candidates hold a High School Diploma or equivalent and have experience in fast-paced venues. You will maintain knowledge of offerings, communicate professionally, and participate in required trainings and

Qualifications

• Excellent guest service skills and strong communication are required.
• Ability to upsell premium wine, beer, and spirits.
• Experience in fast-paced, high-volume bar/restaurants is preferred.

Responsibilities

• Promotes and provides excellent guest service to all guests.
• Answers menu questions posed by guests.
• Maintains knowledge of beverages and offerings.
• Upsells to premium wine, beer and spirits.
• Observes guest behavior for signs of intoxication.
• Provides attentive, friendly service to guests.

Skills

Guest service

Communication

Upselling

Telephone etiquette

Interpersonal skills

Teamwork

Education

High School Diploma or equivalent

Job description

Gila River Resorts & Casinos in Phoenix, AZ seeks a friendly bartender/server to deliver exceptional hospitality in a casino setting. You will greet guests, answer questions about the menu, and upsell premium wine, beer and spirits while ensuring safe, compliant service.

Preferred candidates hold a High School Diploma or equivalent and have experience in fast-paced venues. You will maintain knowledge of offerings, communicate professionally, and participate in required trainings and