Casino Barback

Hollywood Casino St. Louis; St. Louis (MO); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Day 1 medical, dental & vision

Uber benefit for nearby metro stops

Tuition Reimbursement

Lindenwood University Discounts

Diversity Scholarship for Team Member\

Job summary

Hollywood Casino St. Louis is seeking a Casino Barback to deliver fast, friendly service to guests and staff at a busy casino venue. You will assist bartenders, monitor guest alcohol consumption, and help promote casino events.

The role requires strong customer service, a clear command of English, and the ability to work nights and weekends. We offer competitive benefits, including Day 1 medical coverage and opportunities for growth within a diverse, team-driven environment.

Qualifications

• Customer service and friendly communication skills required.
• Ability to read, write, understand, and speak English clearly.
• Must be able to work nights, weekends, holidays, and overtime as needed.

Responsibilities

• Provide fast, friendly, professional service to casino guests and staff.
• Monitor guest alcohol consumption and intervene per guidelines.
• Promote casino events and programs to guests.
• Maintain bar supplies and assist bartenders as needed.
• Follow safety procedures and keep work area clean and organized.

Skills

Customer service

Communication

English proficiency

Education

High School Diploma or equivalent

Job description

WE'RE CHANGING ENTERTAINMENT. COME JOIN US.

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Location: Hollywood Casino St. Louis.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

What does Hollywood Casino St. Louis have to offer?

• Day 1 medical, dental, & vision benefits!
• Uber benefit for nearby metro stops.
• Recognition programs with cash rewards, gift cards, & more.
• Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member's children.

As a Casino Barback, you will:

• Shift: Varies
• Provides fast, friendly, professional service to casino guests, beverage servers, and bartenders.
• Monitors guest consumption of alcohol and intervenes as needed according to guidelines.
• Serves as ambassador of goodwill while working and at customer and public relations functions.
• Promotes casino events and programs.
• Provides personalized service and uses guest name.
• Resolves service problems according to guidelines.
• Works well with others, especially beverage servers, bartenders, other barbacks, Beverage Supervisors, and Casino Supervisors.
• Maintains par levels of operating supplies and equipment for each bar, obtaining replacement stock from Warehouse inventory in accordance with procedure.
• Places liquors, fruits, glassware, linen, silverware, paper supplies, and sundries in their designated places following established storage guidelines and safety procedures.
• Replaces empty draught beer kegs as may be required.
• Slices and pits fruit; fills ice bins with crushed or cubed ice from designated ice machines.
• Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures.
• Removes and properly disposes of all debris accumulated at the bar in accordance with departmental procedures.
• Wipes counter areas, sinks and floors as required to maintain a clean and safe work station.

Qualifications

• Must be 21 years of age.
• High School Diploma or equivalent.
• Read, write legibly, understand, and speak English.
• Excellent customer service/communication skills.
• Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
• Must meet professional appearance standards as prescribed by company policy.
• Must be able to respond to visual and oral cues.
• Able to work in constricting areas.
• Able to tolerate second-hand smoke, noise, and bright lights.
• Able to work at a fast pace in often crowded/noisy environment.
• Physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment.

Equal Opportunity Employer