Cashier & Sales Floor Associate — Impactful Customer Service

goodwillgoodskills; Mayfield Heights (OH); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Bonus incentive plan

Generous paid time off

Retirement plan with company match

Employee Assistance Program

Medical, dental, and vision insurance

Short-term and long-term disability保险

Life insurance

Paid holidays

Job summary

Goodwill - Mayfield Heights is seeking a Cashier/Sales Floor Associate to deliver exceptional customer service and assist with daily store operations. The role emphasizes helping donors, processing transactions, and maintaining an attractive sales floor.

The position is full-time with benefits including insurance, paid time off, and retirement plan options. Prior retail experience is a plus, but not required, and strong teamwork is essential.

Qualifications

• Strong customer service and communication skills.
• Basic math skills and comfort handling cash.
• Prior retail experience preferred, but not required.
• Ability to identify quality, color tones, and merchandise categories.

Responsibilities

• Deliver exceptional customer and donor service at every interaction.
• Operate the POS system, handle transactions, and maintain accurate cash records.
• Stock, rotate, and merchandise sales floor inventory.
• Maintain a clean, organized, and welcoming store environment.
• Assist with training new team members.

Skills

Customer service

Cash handling

Communication

Retail experience

Teamwork

Tools

POS systems

Basic computer skills

Job description

Goodwill - Mayfield Heights is seeking a Cashier/Sales Floor Associate to deliver exceptional customer service and assist with daily store operations. The role emphasizes helping donors, processing transactions, and maintaining an attractive sales floor.

The position is full-time with benefits including insurance, paid time off, and retirement plan options. Prior retail experience is a plus, but not required, and strong teamwork is essential.