Cashier / Receptionist

Spitzer Autoworld; McMurray (PA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical

Dental

Vision

401K with a 5% company match

Paid time off

Employee assistance program

Job summary

Spitzer Acura in McMurray is looking for passionate team members who want to deliver a high level of service to our customers, while growing their career at a top regional employer. The Cashier / Receptionist receives payment for products or services sold by dealership and plays a key role in maintaining or creating customer satisfaction for the business transaction. Satursday availability is a must!

While you take care of our customers, we will take care of you!

Qualifications

• One year office experience or equivalent preferred.
• Strong customer service orientation and teamwork.
• Ability to handle cash, checks, and card payments accurately.

Responsibilities

• Greet customers at the cashier window in a friendly, professional manner.
• Answer incoming calls promptly and courteously.
• Process payments and issue receipts for products/services.
• Scan and file documents and maintain tidy work area.
• Answer questions about services and refer to colleagues as needed.
• Resolve complaints with professionalism and refer to appropriate staff when necessary.

Skills

Customer service

Cash handling

Phone etiquette

Tools

CDK

Job description

We are Spitzer Autoworld! We are a fourth generation family owned business since 1904 and are still going strong! We have 28 locations with 15 new vehicle franchises spread throughout Northeast Ohio, Homestead, Florida and Greater, Central, and Eastern Pennsylvania areas. We are looking for YOU to join our award-winning team as our most valuable asset. We pride ourselves on being customer focused and technology driven. We offer you a professional working environment with continuous training and performance excellence as a team member of one of the largest and most successful privately held retail automotive groups in the nation.

Our excellent benefits include:

• Medical
• Dental
• Vison
• Company paid life insurance
• Voluntary life insurance
• Short term and long term disability
• Accident insurance
• Critical illness policies
• Generous paid time off
• 401K with a 5% company match
• Employee assistance program
• Benefit concierge services

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Full-Time/Part-Time Part-Time

Location Spitzer Acura McMurray

Spitzer Acura in McMurray is looking for passionate team members who want to deliver a high level of service to our customers, while growing their career at a top regional employer. The Cashier / Receptionist receives payment for products or services sold by dealership and plays a key role in maintaining or creating customer satisfaction for the business transaction. Satursday availability is a must!

While you take care of our customers, we will take care of you!

PART-TIME BENEFITS:

• Ongoing training with Spitzer University
• Opportunities for advancement - we love to promote from within the organization!
• Paid uniforms and Name Badges
• Employee assistance program

ESSENTIAL JOB FUNCTION AND RESPONSIBILITIES:

• Greets customers at the cashier window in a pleasant and professional manner
• Answers incoming calls in a prompt, polite and professional manner
• Receives cash, checks and credit card payments from customer; receipts amount received
• Scanning and filing documents
• Answers customer questions about service performed or products purchased, or refers them to someone who can
• Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution
• Maintains a professional appearance
• Keeps work area neat and clean
• Performs other related duties as assigned

Position Requirements

MINIMUM QUALIFICATIONS:

• One year office experience
• Upbeat and positive
• Team oriented
• Submit to and successfully complete MVR, background check, and pre-employment drug test
• Dealership experience preferred
• CDK a plus
• Must be authorized to work in the United States

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Shift Days

This position is currently accepting applications.

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