Cashier POS Specialist — Customer Experience

Goodwill Industries International, Inc.; El Mirage (AZ); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health Plans

HRA

Dental Plans

Vision Plan

401K

Life Insurance

EAP

Paid Time Off

Paid Holidays

Job summary

Goodwill of Central and Northern Arizona is seeking a team member to lead customer experience and promotions, handle POS duties, and maintain store standards at our El Mirage, AZ location. You will process payments, assist customers, and contribute to a welcoming shopping environment.

The role emphasizes strong customer service, basic math, English communication, and reliability. We offer a comprehensive benefits package and opportunities for growth.

Qualifications

• Excellent customer service skills
• Excellent math skills preferred
• Ability to communicate and understand instructions, both verbal and written, in English
• Must be at least 16 years of age or older
• Ability to pass a background check and drug screen, where applicable for position
• Ability to speak and read English proficiently

Responsibilities

• Performs POS responsibilities and processes all forms of payments.
• Asks each customer for cash donations at POS.
• Establishes or identifies prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site leader.
• Completes closing procedures, as necessary.
• Maintains regular and consistent in-person attendance.
• Greets customers that enter in the store and thanks customers leaving the establishment.
• Maintains sales floor by following floorwork and PPM standards.
• Stocks merchandise in appropriate area as assigned.
• Utilizes systems, including phones and paging systems to make regularly scheduled announcements.
• Maintains a clean and safe environment.
• Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.

Skills

Excellent customer service

Excellent math skills

English proficiency

Education

High School education or equivalent

Job description

Goodwill of Central and Northern Arizona is seeking a team member to lead customer experience and promotions, handle POS duties, and maintain store standards at our El Mirage, AZ location. You will process payments, assist customers, and contribute to a welcoming shopping environment.

The role emphasizes strong customer service, basic math, English communication, and reliability. We offer a comprehensive benefits package and opportunities for growth.