Cashier - Market Place

Waterside District; Norfolk (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Blue Moon TapHouse, located at 333 Waterside Dr, Norfolk, VA 23510, within Waterside District, invites applications for a Cashier role. The position requires friendly guest interaction, accurate order entry, and solid cash handling in a fast-paced venue on the Norfolk waterfront.

The Cashier will manage payments, balance cash drawers, and support service flow during nights, weekends, and holidays. Fluency in English is required; other languages are a plus, and occasional table bussing may be

Qualifications

• Minimum 1 year of customer service experience.
• Experience handling cash and processing transactions.
• Fluent English required; additional languages are a plus.

Responsibilities

• Greet guests, provide friendly service, and process payments at the POS.
• Enter orders accurately and ensure correct ticketing and timing.
• Receive payments, make change, and balance the cash drawer at shift end.
• Communicate effectively with guests and management to resolve issues.
• May assist with bussing tables and handling special requests as needed.

Skills

Customer service

Cash handling

English fluency

Job description

Blue Moon TapHouse
333 Waterside Dr
Norfolk, VA 23510, USA

Description

Blue Moon TapHouse was born from the creative inspiration of bringing craftsmanship to life. The menu marries the art of cooking with the art of beer in an open kitchen. The Tavern features live music and authentic art by local artists. The TapHouse boasts 22,550 square footage and connects Waterside Drive to the Elizabeth River waterfront in the heart of downtown Norfolk, Virginia.

Cashier Responsibilities include, but are not limited to:

• Welcome guests to venue, provide excellent customer service, and accept payment when guests are finished with their stay.
• Take food and beverage orders from guests and enter into POS terminal.
• Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• May be asked to handle guest complaints and special requests.
• At least one year of experience with customer service and cash handling.
• Must speak fluent English, other languages preferred.

The Cashier position requires the ability to perform the following:

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 25 pounds.
• Handling objects (including cash, coins, credit cards), products, speaking over and operating phones.
• Ability to utilize credit card machine.
• Standing, bending, stooping, and kneeling.
• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are frequently utilized, often when recording and reviewing guest checks and POS reports.
• Must be able to read, review and understand POS reports.
• Basic mathematical skills are used frequently when exchanging cash.
• Must be able to keep accurate account of cash bank.
• May be required to work nights, weekends, and/or holidays.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.