Cashier- Hanover Store - Part Time

Hanover Consumer Cooperateive Society; Hanover (NH); On-site; USD 23,000 - 29,000; Part time

Job summary

Hanover Consumer Cooperateive Society in Hanover, NH is seeking a cashier to provide a high level of customer service and support daily operations. Responsibilities include stocking, packaging, maintaining product areas for retail sales, and assisting Supervisors as needed.

Essential functions emphasize accurate cashiering, handling transactions, recognizing customer needs, and teamwork. Flexible hours include weekends and evenings; equal opportunity employment is emphasized to foster an

Qualifications

• High school diploma or equivalent.
• Proficiency in ECRS POS system and processes.
• Proficiency in Office 365, Excel and Word.
• Successful completion of Co-op customer service training.
• Serve Safe certification acquired as needed.
• Ability to multi-task.
• Represent the Co-op positively.
• Excellent follow through.

Responsibilities

• Perform cashiering duties daily with accuracy and efficiency.
• Enter product codes, prices, and transactions correctly; handle cash and change.
• Identify and respond to customer needs; escalate when appropriate.
• Set an example for cashiering performance and conduct.
• Address customer complaints calmly and direct them to the right person.
• Know product locations to assist customers quickly.
• Demonstrate teamwork; be flexible to department needs.
• Maintain confidentiality and work with minimal supervision.
• Multi-task across duties and complete training as required.

Skills

Customer service

Multi-tasking

POS system

Office software

Training others

Attention to detail

Phone system knowledge

Follow-through

Education

High school diploma or equivalent

Tools

Office 365

Excel

Word

Job description

Job Details Job Location: Hanover, NH 03755 Salary Range: $16.48 - $21.41 Hourly

We are a cooperative; cooperation is at the heart of everything we do. At our Co-op, we believe cooperation means creating space for everyone. We strive to bring individuals together from diverse backgrounds, cultures, and life experiences to achieve shared goals. We practice kindness and foster a workplace where respect, acceptance, equity, honesty, and belonging are more than values, they are lived every day.

Why? Because connection strengthens us. It helps us build the ecosystem we want to work in and be part of.

And... because kindness matters! Kindness nurtures community, and communities thrive when we all work together. If you’re passionate about community and making a difference, we’d love to work with you.

Position Overview:

Consistently provide a high level of customer service meeting the needs of the customer as well as the location. Assist in the daily operations of the department. Has or acquires the knowledge to efficiently complete the daily procedures needed for departmental success. Stocks, prepares, packages, and maintains product for specific areas for retail sales. Assist Supervisors when requested and/or required.

Essential Functions and Responsibilities:

• Perform at a high level of cashiering responsibilities on a daily basis
• Demonstrate accuracy in entering correct product codes, recording prices, cashier transactions, counting money, and giving change
• Recognize customers’ needs and takes the initiative to react accordingly
• Set role modeling examples for cashiering
• Listen and handle customer complaints/concerns in a controlled manner – directing them to the appropriate individual
• Has knowledge of products and their location
• Exhibit Teamwork by being flexible and dependable meeting the department needs
• Represent the Co-op in a positive manner
• Understand the importance of confidentiality
• Remain productive without direct supervision
• Has ability to multi-task well
• Complete all required department and Co-op training
• Has knowledge and training of phone system- knows how to answer, page, and transfer properly
• Serve as a mentor to new staff in the department (for those with more years of experience)
• Re-train staff as needed or requested, following set training program
• Check Co-op email at least once per week
• Set standard for expected behavior in adhering to all food safety procedures
• Adhere to all Co-op policies, procedures and employee code of conduct
• Other duties as assigned

QualificationsRequired Skills/Experience and Attributes:

• High school diploma or equivalent
• Ability to represent the Co-op in a positive manner
• Ability to multi-task
• Proficiency in ECRS POS system and processes
• Set an excellent example for new employees
• Proficiency in use of computer software, Office 365, Excel and Word
• Successful completion of Co-op customer service training
• Serve Safe certification acquired as needed
• Excellent follow through

Equipment Used:

Computer register, scanner, adding machines, computer, knives, box cutters, U-boats, carts, and phone system.

Attendance Requirements:

Flexible hours, including weekend and evening shifts. Availability to be scheduled to work any day of the week, according to department needs.

We are an Equal Opportunity Employer. Our employees are people with different strengths, experiences, and backgrounds. We share a common passion for our member-owned Co-op, communities, and for improving people's lives.

Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. Every point of view helps shape our success, and fostering inclusion is everyone's responsibility.