Guest Services Banker & Cashier Lead

Hollywood Gaming at Dayton Raceway; Dayton (OH); Sur place; USD 30 000 - 42 000; Plein temps

Résumé du poste

PENN Entertainment is seeking a guest-focused team member at their Dayton area location. The role centers on cashiering, money handling, and providing outstanding guest service in a fast-paced entertainment environment.

Ideal candidates will have at least 1 year of cashiering experience, be 21+, pass background/credit checks, and be able to work all shifts. Licensing with the Ohio Lottery Commission is required, with strict adherence to internal controls and Title 31 regulations.

Qualifications

• Must be 21 years or older.
• Outgoing, energetic and enthusiastic attitude.
• Enjoy hosting guests and creating a fun environment.
• Able to initiate conversations with guests.
• Minimum of 1 year of cashiering or money handling experience.
• Able to follow supervisor/manager directions promptly.
• Must qualify for Ohio Lottery Commission licensing.
• Able to navigate multiple computer programs.
• Must pass background and credit checks.
• Able to tolerate smoke, noise, and varying conditions.

Responsabilités

• Maintain ticketing and jackpot kiosks on the gaming floor, including filling, dropping, and balancing.
• Maintain lottery ticket stations on the gaming floor, including dropping and balancing.
• Pay out patron jackpots and complete related paperwork for Cashiers, VLT, and F&B.
• Do F&B nightly drops and prepare funds for deposits to the bank.
• Run loose coins from bank for ticketing kiosk fills; ensure accuracy and compliance with procedures.

Connaissances

Cash handling

Customer service

Outgoing personality

Communication skills

Multitasking

Attention to detail

Outils

POS system

Lottery terminal software

Cash drawer reconciliation

Description du poste

PENN Entertainment is seeking a guest-focused team member at their Dayton area location. The role centers on cashiering, money handling, and providing outstanding guest service in a fast-paced entertainment environment.

Ideal candidates will have at least 1 year of cashiering experience, be 21+, pass background/credit checks, and be able to work all shifts. Licensing with the Ohio Lottery Commission is required, with strict adherence to internal controls and Title 31 regulations.