Cashier - GCM

Lindt; San Francisco, Northern (CA, KY); Hybrid; USD 24,000 - 34,000; Full time

Job summary

Lindt is hiring for a cashier/guest service role at our San Francisco location, offering a starting rate of $21.00 per hour. You will greet guests, process purchases, handle bagging, and upsell products while maintaining exceptional service standards.

The role requires basic math, strong communication, and the ability to work with minimal supervision in a diverse team environment. A positive guest experience is the priority of this team.

Qualifications

• High School Diploma preferred; 0–2 years retail/cashier experience.
• Basic math and customer service skills required.
• Ability to work with minimal supervision and as part of a diverse team.

Responsibilities

• Cashiering. Greet each guest using both verbal and non-verbal communication in a positive manner.
• Process purchases using either scanner technology or electronic keypad.
• Properly bag purchases -- wrapping breakable items where necessary.
• Upsell to guest using established and appropriate procedures.
• Process final purchases with cash handling or credit card transactions.
• Close each transaction with a friendly greeting and invite the guest to return.
• Assist guests on sales floor with purchases and answer inquiries.
• Replenish stock of durable and perishable goods as needed.
• Answer shop phone system and respond to guest service needs professionally.

Skills

Basic math

Communication

Independent work

Team collaboration

Time management

Computer literacy

POS knowledge

Guest service

Education

High School Diploma Preferred

Tools

POS systems

Job description

WHO WE ARE

At Ghirardelli, we honor tradition and drive innovation, aiming to be the top choice for premium chocolate. Our commitment to Making Life A Bite Better inspires both our products and the way we do business. We support personal and professional growth, recognizing that each employee’s contribution directly impacts Ghirardelli’s growth and success. Join our dynamic team and help shape Ghirardelli's future.

Job Summary

Ghirardelli's employees are the face of our company. They set us apart from other retailers. They are ambassadors of our brand and over the past 48 years, our Restaurant and Retail division has evolved from a single soda fountain and retail store in Ghirardelli Square into a dynamic department, with over 700 colleagues. We believe our vision is changing the way the consumer experiences chocolate and our objective is to be America's #1 premium chocolate company.

Starting Rate: $21.00/hr

Scope of Responsibilities

• Cashiering Greet each Guest using both verbal and non-verbal communication in a positive manner
• Process purchases using either scanner technology or electronic keypad
• Properly bag purchases--wrapping breakable items where necessary
• Up-sell to Guest using established and appropriate procedures
• Process final purchases with either proper cash handling techniques or credit card transactions
• Close each transaction with a friendly greeting and inviting the guest to return

Guest Service

• When not processing purchases, assist guests on sales floor with purchases
• Utilize knowledge of products and pricing to satisfy guest inquiries and create up-sell opportunities
• Replenish stock of durable and perishable goods as needed
• Answer shop phone system and respond to guest service needs in a professional manner
• Regularly assist Chocolateers, Supervisors, and Management in monitoring guest activity and creating excitement with superior guest service
• Assist, when necessary, in pre-packing items for sale; gift-wrapping items for sale; inventory control and management
• Offer samples of product to guests

Specific Knowledge & Skills

• Basic math skills
• Strong oral and written communication skills relevant to the requirements of the position
• Ability to work with little or no supervision
• Ability to work with a diverse work team and meet adversity with professionalism
• Ability to manage time effectively
• Computer literacy in register systems
• Knowledge of POS systems
• A Propensity to provide Superior Guest Service

Education and Experience

High School Diploma Preferred 0 - 2 years minimum experience in retail/restaurant cashiering.

EEO Statement

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Lindt & Sprüngli Overview

Chcete posunout svou kariéru v inspirativním a mezinárodním prostředí? Staňte se součástí světa Lindt &Sprüngli. Společně naplňujeme naše ambiciózní cíle – s jasným smyslem, silnými hodnotami a jedinečnou kulturou založenou na spolupráci a vzájemné důvěře. Stavíme na bohaté tradici, zároveň se však neustále vyvíjíme, abychom udávali směr a nastavovali nové standardy.

V našich rozmanitých lokálních týmech přemýšlíme globálně a jednáme lokálně. Podporujeme naše kolegy v jejich růstu, dáváme jim prostor převzít odpovědnost a společně utvářet udržitelnou budoucnost. Jsme zodpovědným zaměstnavatelem první volby, který nabízí výjimečnou zaměstnaneckou zkušenost. Společně budujeme důvěru, podporujeme inovace a rosteme – jako jednotlivci i jako společnost.

Lindt &Sprüngli okouzluje svět čokoládou již více než 180 let. Lindt &Sprüngli je tradiční švýcarská společnost s kořeny v Curychu a globální lídr v segmentu prémiové čokolády. Prémiovou čokoládu aktuálně vyrábíme ve 12 továrnách v Evropě a USA. Naše produkty jsou prodávány prostřednictvím 41 dceřiných společností a poboček, přibližně v620 vlastních prodejnách, a také prostřednictvím sítě zhruba 100 distributorů po celém světě. Jako skupina Lindt &Sprüngli zaměstnáváme přibližně 15500 zaměstnanců a v roce 2025 jsme dosáhli tržeb ve výši 5,92 miliardy CHF. Náš závazek přispívat k udržitelnější budoucnosti je klíčovým prvkem, který určuje naše aktivity i ambice. Od roku 2008 je program Lindt &Sprüngli Farming Program naším standardem odpovědného získávání kakaa.