Cashier & Front Desk Customer Service Specialist

Utility Trailer of Texas Inc; Houston (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Utility Trailer of Texas Inc in Houston is seeking a receptionist/clerical associate to answer calls, greet visitors, relay messages, and guide customers to the right destination within our busy service center.

The role requires accurate money handling, strong MS Office skills, attention to detail, and the ability to operate office equipment. You will also process payments, document receipts, and support management with daily clerical tasks.

Qualifications

• Ability to read and comprehend instructions and information.
• Precise accuracy with money counting.
• PC, 10-key, and ability to operate other office equipment.
• MS Office proficiency (Word, Excel, Outlook).
• Excellent verbal and written communication, strong attention to detail.

Responsibilities

• Answer telephone, screen and direct calls, and relay messages to callers.
• Greet persons entering and direct to correct destination.
• Receive and sort mail deliveries.
• Monitor and maintain office equipment.
• Receive cash, checks and credit card payments and record amounts.
• Make change accurately and issue receipts to customers.
• Ascertain and record totals of tickets and repair orders and verify against payments.
• Refer customers with further questions to the service advisor.
• Handle customer complaints with integrity and refer to appropriate personnel.
• Perform other duties as assigned by management.
• Follow all safety policies and report accidents.

Skills

Customer service

Attention to detail

Verbal communication

Written communication

Organizational skills

Interpersonal skills

Flexibility

Cash handling

Office equipment operation

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Utility Trailer of Texas Inc in Houston is seeking a receptionist/clerical associate to answer calls, greet visitors, relay messages, and guide customers to the right destination within our busy service center.

The role requires accurate money handling, strong MS Office skills, attention to detail, and the ability to operate office equipment. You will also process payments, document receipts, and support management with daily clerical tasks.