Customer-First Cashier & Service Pro

Hy-Vee, Inc.; Des Moines (IA); On-site; USD 17,000 - 22,000; Part time

Job summary

Hy-Vee, Inc. is seeking a friendly, customer-focused Checker in our Grocery Department. You will operate the register, help customers throughout the store, and help ensure every visit ends on a great note.

No formal education or experience is required—we provide comprehensive training. This fast-paced, on-site role involves cash handling, adherence to guidelines, stock/merchandising, answering questions, and supporting promotions.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and going out of your way to make every visit a great one.
• Operate the cash register accurately, scanning product and processing all payment types including cash, checks, credit cards, coupons, food stamps, WIC checks, rain checks, in-store charges, and lottery transactions.
• Count back change, issue receipts, and provide cash refunds or credit memorandums for returned merchandise as needed.
• Ensure compliance with local, state, and federal guidelines regarding WIC, food stamps, and the sale of tobacco, liquor, and lottery tickets.
• Stock, face, and rotate merchandise, clean shelves, understand shelf tags, and take customers to items when requested.
• Keep the register area clean, ensure adequate supplies are available, and report improper cash levels in the cash drawer.
• Verify register balances at the beginning and end of each shift where applicable.
• Communicate clearly on the intercom or telephone and answer customer questions, following up with appropriate personnel as needed.
• Stay aware of your surroundings to support store safety and security.
• Assist store management with displays and decorations for special promotions and events as needed.
• Assist in other areas of the store as needed and take on special projects as assigned.

Job description

Hy-Vee, Inc. is seeking a friendly, customer-focused Checker in our Grocery Department. You will operate the register, help customers throughout the store, and help ensure every visit ends on a great note.

No formal education or experience is required—we provide comprehensive training. This fast-paced, on-site role involves cash handling, adherence to guidelines, stock/merchandising, answering questions, and supporting promotions.