Cashier & Customer Experience Specialist

JCPenney; Columbus (OH); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Associate discount

Benefits package

401(k) match

Paid vacation/holidays

Job summary

JCPenney in Columbus, OH is seeking a Cashier to deliver friendly customer service and assist with sales at the checkout. You will handle returns, promotions, rewards, and help maintain store standards during shifts.

This role supports omnichannel efforts, inventory tasks and daily operations, while meeting performance standards for shrink, safety and attendance. Eligible associates enjoy medical/dental/vision benefits, paid time off, and store perks including a discount.

Qualifications

• Customer service and sales focus with ability to resolve issues.
• Ability to handle returns, promotions and rewards programs.
• Willingness to engage customers and support omnichannel initiatives.

Responsibilities

• Greet and assist customers with exceptional service and sales.
• Complete checkout processes, returns and re-ticketing.
• Assist with omnichannel efforts, inventory and fitting room maintenance.
• Maintain store standards for shrink, safety and attendance.

Skills

Customer service

Sales oriented

Problem solving

Teamwork

Accountability

Job description

JCPenney in Columbus, OH is seeking a Cashier to deliver friendly customer service and assist with sales at the checkout. You will handle returns, promotions, rewards, and help maintain store standards during shifts.

This role supports omnichannel efforts, inventory tasks and daily operations, while meeting performance standards for shrink, safety and attendance. Eligible associates enjoy medical/dental/vision benefits, paid time off, and store perks including a discount.