Cashier & Customer Experience Specialist

Kroger; Ashland (KY); On-site; USD 18,000 - 22,000; Part time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Employee discounts

Training and development

Job summary

Kroger in Ashland, KY is hiring for a Customer Service / Cashier role at the store level. You will assist customers and process sales while upholding our values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include delivering excellent service, cashier duties, refunds, money orders, lottery service, and maintaining a clean checkstand. Must have a high school diploma or GED and at least 6 months cashier experience, with weekend availability.

Qualifications

• Six months cashier experience to work at Customer Service Desk.
• High school diploma or GED or combination of relevant education and experience.

Responsibilities

• Deliver and encourage other associates to deliver excellent customer service.
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes.
• Complete file maintenance log for price discrepancies.
• Maintain cleanliness of checkstand area to housekeeping standards.
• Answer telephones.
• Comply with all corporate policies.
• Promote and follow Company initiatives.
• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale.
• Respond to Electronic Article Surveillance pedestal activations and verify tag removal as necessary.
• Open and close desk.
• Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals.
• Provide lottery service and fish and game licenses.
• Send/receive faxes.
• Administer lost and found.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Skills

cashier experience

customer service

teamwork

ability to work weekends

attention to detail

Education

High school diploma or GED

Job description

Kroger in Ashland, KY is hiring for a Customer Service / Cashier role at the store level. You will assist customers and process sales while upholding our values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include delivering excellent service, cashier duties, refunds, money orders, lottery service, and maintaining a clean checkstand. Must have a high school diploma or GED and at least 6 months cashier experience, with weekend availability.