Customer Experience Checkout Specialist

Kroger; Saint Clair Shores (MI); On-site; USD 24,000 - 32,000; Full time

Job summary

Kroger is seeking a cashier/checker to provide excellent customer service and operate the checkout area efficiently. You will greet customers, process transactions, and adhere to company policies while maintaining a safe environment.

The role requires effective communication, basic math skills, and the ability to work in a fast-paced store setting. Previous cashier experience is a plus, with opportunities to support various promotions and loyalty programs.

Qualifications

• Customer service experience.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

• Greet, engage and assist customers to provide an outstanding experience.
• Process customer transactions quickly, accurately and efficiently.
• Understand POS system and handle cash, checks, credit, debit and loyalty offers.
• Adhere to cash handling policies and prevent loss.
• Follow guidelines for restricted sale items (Alcohol, Tobacco, DVDs).
• Report pricing discrepancies and stay current with ads and promotions.
• Comply with food safety regulations and safety programs.
• Assist customers with questions and provide friendly, helpful service.

Skills

Customer service

Effective communication

Basic math

Job description

Kroger is seeking a cashier/checker to provide excellent customer service and operate the checkout area efficiently. You will greet customers, process transactions, and adhere to company policies while maintaining a safe environment.

The role requires effective communication, basic math skills, and the ability to work in a fast-paced store setting. Previous cashier experience is a plus, with opportunities to support various promotions and loyalty programs.