Cashier & Customer Experience Specialist

Kroger; Anchorage (AK); On-site; USD 21,000 - 28,000; Full time

Job summary

Kroger in Anchorage, AK is seeking a Customer Service/ Cashier Associate to deliver friendly service and support store operations. You will perform cashier duties, assist customers, process transactions, and help maintain a clean, efficient checkstand area.

The role requires at least a high school diploma or GED, some cashier experience, and the ability to work weekends in a fast-paced environment. Training is provided, with a focus on honesty, integrity and safety.

Qualifications

• Six months cashier experience to work at Customer Service Desk.
• Must be able to pass drug test.
• Ability to work weekends on a regular basis.
• Ability to work in a fast-paced environment.

Responsibilities

• Deliver and encourage other associates to deliver excellent customer service.
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes.
• Complete file maintenance log for price discrepancies.
• Maintain cleanliness of checkstand area to housekeeping standards.
• Answer telephones.
• Comply with all corporate policies.
• Promote and follow Company initiatives.
• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale.
• Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary.
• Maintain all store accounting functions.
• Prepare bank deposit of excess funds (cash and checks).
• Open and close desk.
• Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals.
• Provide lottery service (except Alaska) and fish and game licenses.
• Send/receive faxes.
• Administer lost and found.
• Run vendor reports.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Education

High school diploma/GED

Job description

Kroger in Anchorage, AK is seeking a Customer Service/ Cashier Associate to deliver friendly service and support store operations. You will perform cashier duties, assist customers, process transactions, and help maintain a clean, efficient checkstand area.

The role requires at least a high school diploma or GED, some cashier experience, and the ability to work weekends in a fast-paced environment. Training is provided, with a focus on honesty, integrity and safety.