Cashier & Customer Experience Associate

Floor & Decor Holdings Inc.; West Hartford (CT); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Medical, Dental, Vision, Life

Job summary

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) to greet customers, process purchases, and manage returns with accuracy. The role emphasizes friendly service, initiative, and accountability in a fast-paced retail environment.

Full-Time and Part-Time positions available; opportunities to support across locations. Training and growth paths align with Floor & Decor’s customer-first values and safety standards.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math.
• Customer service experience.
• Availability for full- and/or part-time shifts.
• Willingness to support multiple store locations if needed.

Responsibilities

• Greet customers in a friendly, courteous manner.
• Process checkout and returns using the POS system.
• Assist with exchanges and refunds per guidelines.
• Open and close registers; handle cash procedures.
• Answer phone calls per company guidelines; stock and tag merchandise.

Skills

Friendly

Enthusiastic

Entrepreneurial

Hard-working

Honest

Accountable

Tools

POS system

Job description

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) to greet customers, process purchases, and manage returns with accuracy. The role emphasizes friendly service, initiative, and accountability in a fast-paced retail environment.

Full-Time and Part-Time positions available; opportunities to support across locations. Training and growth paths align with Floor & Decor’s customer-first values and safety standards.