Cashier & Customer Experience Associate

Floor & Decor Holdings Inc.; Fort Worth (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Bonus opportunities

401k match

Employee Stock Purchase Plan

Referral Bonus Program

Medical, Dental, Vision, Life

Paid vacation and sick time

Paid holidays

Paid Volunteer Time Off

Job summary

Floor & Decor Holdings Inc. in Fort Worth, TX is seeking a Cashier (Customer Service Associate). This role greets customers, processes checkouts, handles returns, and provides an exceptional shopping experience.

Full-Time and Part-Time positions are available. Starting pay is $15 per hour, with higher starting pay based on experience. The cashier will learn POS operations, assist customers with projects, and stock/display merchandise while upholding safety policies and company values.

Qualifications

• Must be 18 years or older
• Knowledge of basic math skills
• Customer service experience
• Potential travel to other stores for support

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance of the company’s safety processes.
• Act and work in a manner consistent with the company’s core values.
• Process customers at checkout using the point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Open and close registers.
• Follow established cash, check and credit card acceptance procedures.
• Answer the telephone according to the company guidelines.
• Stock, tag and display merchandise as required.
• Be able to create price tags and merchandise signs

Skills

Customer service

Basic math

Reliability

Job description

Floor & Decor Holdings Inc. in Fort Worth, TX is seeking a Cashier (Customer Service Associate). This role greets customers, processes checkouts, handles returns, and provides an exceptional shopping experience.

Full-Time and Part-Time positions are available. Starting pay is $15 per hour, with higher starting pay based on experience. The cashier will learn POS operations, assist customers with projects, and stock/display merchandise while upholding safety policies and company values.