Cashier

The-Kitchen-in-the-Woodlands; The Woodlands (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kitchen in The Woodlands is seeking a FOH Guest Service Partner to join the front-of-house team. You will be responsible for guest relations, taking orders, ensuring food presentation quality, and maintaining cleanliness and organization.

You may work as Cashier, Barista, Greeter, Expo, or Busser, report to the Operations Manager, follow the company service steps, and help with side work and inventory control as needed.

Qualifications

• Experience in front-of-house guest service roles.
• Ability to follow recipes and quality standards.
• Comfort with cash handling and POS systems.
• Must be able to work 8–14 hour shifts and stand for long periods.

Responsibilities

• Maintain cleanliness and organization of work areas.
• Accurately take guests' orders and enter into POS.
• Provide attentive guest relations and respond to guest needs.
• Pre-bus tables and assist with side work as needed.
• Follow company steps of service and recipes.

Skills

Great people skills

Organizational skills

Effective time management skills

Written and oral communication skills

Sense of urgency

Ability to lift and carry up to 50 lbs

Ability to be on your feet for 8-14 9

Alcohol Server Certified

Tools

POS system

Job description

The FOH Guest Service Partner is a part of each store's front of the house team and is focused on all operations as it applies to guest relations, food, cleanliness, and organization. The position may work as Cashier, Barista, Greeter, Expo, and/ or Busser. This partner normally reports directly to the Operations Manager.The FOH Guest Service Partner ensures that the front of the house operations meet expectations during their shift. This partner is responsible for following the steps of service set forth by the company in order to take care of every guest. This partner must maintain positive guest relations by ensuring they are prepared to meet every guest need. The partner is responsible for checking all food that is presented to the guest for accuracy and freshness. Responsibilities include but are not limited to: guest relations, cash control, inventory control, and working well with other members of the team.Job functions include:Maintain cleanliness and organization of work areasAccurately take a guests order and enter it into the POS systemBe guest focused at all timesCheck all product for our quality standardsComplete side work as requiredPre bus tables when time allowsMaintain guest relationsComplete daily checklistsEnsure all food pushed from the kitchen meets expectationsShrink / security controlFollow all recipes as set forth by the companyFollow systems for quality controlRequirements include:Ability to lift and carry up to 50 lbsAbility to be on your feet for 8-14 hoursComputer skillsGreat people skillsOrganizational skillsEffective time management skillsWritten and oral communication skillsSense of urgencyAbility to deal with upset guestsQuick thinkerPerform well under stressMotivate fellow partnersAbility and willingness to smile and make eye contact with all guestsAlcohol Server Certified