Busser - The Kitchen in The Woodlands

BLACK FOREST VENTURES LLC; The Woodlands (TX); Vor Ort; USD 12.000 - 21.000; Teilzeit

Zusammenfassung

The Kitchen in the Woodlands is seeking a FOH Guest Service Partner to support front-of-house operations, ensuring guest satisfaction and smooth service. Shifts include morning and evening opportunities, with responsibilities spanning guest relations, cash control, and quality checks on food presentation.

Ideal candidates will handle peak times calmly, maintain organization, and collaborate with team members. Experience in hospitality and a current Alcohol Server Certification are advantageous.

Qualifikationen

• Ability to lift and carry up to 50 lbs.
• On-your-feet work for extended periods (8-14 hours).
• Strong written and oral communication skills.
• Sense of urgency and guest-focused mindset.
• Ability to handle upset guests calmly and professionally.
• Alcohol Server Certified is preferred.

Aufgaben

• Maintain cleanliness and organization of work areas.
• Accurately take orders and enter into the POS system.
• Be guest focused at all times and ensure guest needs are met.
• Check all food to meet quality standards.
• Complete daily checklists and prep side work as required.
• Pre-bus tables and assist front-of-house operations.

Kenntnisse

Guest relations

Cash handling

POS entry

Communication skills

Time management

Team motivation

Stress management

Alcohol Server Certified

Jobbeschreibung

Job Details: Job Location: The Woodlands, TX 77381, The Kitchen in the Woodlands currently is in need of Bussers. Both morning and evening shifts are available.

The FOH Guest Service Partner is a part of each store's front of the house team and is focused on all operations as it applies to guest relations, food, cleanliness, and organization. The position may work as Cashier, Barista, Greeter, Expo, and/ or Busser. This partner normally reports directly to the Operations Manager.

The FOH Guest Service Partner ensures that the front of the house operations meet expectations during their shift. This partner is responsible for following the steps of service set forth by the company in order to take care of every guest. This partner must maintain positive guest relations by ensuring they are prepared to meet every guest need. The partner is responsible for checking all food that is presented to the guest for accuracy and freshness. Responsibilities include but are not limited to: guest relations, cash control, inventory control, and working well with other members of the team.

Job functions include:

• Maintain cleanliness and organization of work areas
• Accurately take a guests order and enter it into the POS system
• Be guest focused at all times
• Check all product for our quality standards
• Complete side work as required
• Pre bus tables when time allows
• Maintain guest relations
• Complete daily checklists
• Ensure all food pushed from the kitchen meets expectations
• Shrink / security control
• Follow all recipes as set forth by the company
• Follow systems for quality control

Requirements include:

• Ability to lift and carry up to 50 lbs
• Ability to be on your feet for 8-14 hours
• Computer skills
• Great people skills
• Organizational skills
• Effective time management skills
• Written and oral communication skills
• Sense of urgency
• Ability to deal with upset guests
• Quick thinker
• Perform well under stress
• Motivate fellow partners
• Ability and willingness to smile and make eye contact with all guests
• Alcohol Server Certified