Cashier

Kroger; Southaven (MS); On-site; USD 25,000 - 40,000; Part time

Job summary

Join a forward-thinking company dedicated to creating outstanding customer experiences. As a Customer Service Associate, you'll play a vital role in ensuring customer satisfaction through exceptional service and efficient transaction processing. With a commitment to safety and integrity, you'll thrive in a supportive environment that values growth and development. This position offers flexible scheduling and numerous benefits, making it an excellent opportunity for those seeking both part-time and full-time roles. Embrace the chance to be part of a team that prioritizes respect, diversity, and community engagement.

Benefits

Healthcare Coverage

Flexible Scheduling

Tuition Reimbursement

Associate Discounts

Emotional and Financial Support

Qualifications

• Strong customer service skills and ability to handle transactions.
• Experience with cash handling and operating POS systems.

Responsibilities

• Process customer transactions quickly and accurately.
• Maintain a clean and safe environment for customers.
• Assist customers with questions and create a welcoming atmosphere.

Skills

Customer Service

Cash Handling

POS System Operation

Conflict Management

Education

High School Diploma or Equivalent

Tools

Point of Sale (POS) System

Job description

Customer Service Associate Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by our purpose: To Feed the Human Spirit. With a history of innovation, we strive to create amazing experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. That's why we aim to provide the ingredients for your success at work and in life. We support your growth and development, offering a caring, purpose-driven environment where your potential is unlimited.

Whether you're seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including:

• Healthcare coverage (medical, dental, vision, prescription) through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave, based on eligibility and service length.
• Emotional and financial support via free counseling and confidential financial tools and coaching.
• Associate discounts on purchases such as food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through industry-leading training and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

Responsibilities:

• Process customer transactions quickly, accurately, and efficiently at the check lane.
• Understand and operate the Point of Sale (POS) system, handling various tenders and adhering to company policies.
• Maintain awareness of cash limits and work honestly to control loss.
• Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
• Report pricing discrepancies and follow policies for postage stamps, gift cards, and coupons.
• Stay current with advertisements and promotions.
• Adhere to food safety regulations and safety procedures, reporting unsafe conditions.
• Perform preventive maintenance and notify management of equipment issues.
• Create a welcoming environment for customers, assisting with questions about products.
• Comply with all applicable laws and company policies.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts professionally and with integrity.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodation.