Cashier

Kroger; Shelbyville (KY); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a dedicated Customer Service Associate to enhance the shopping experience for its customers. In this role, you will process transactions efficiently while ensuring a safe and clean environment. You'll be part of a team that values respect, integrity, and inclusion, working in a dynamic setting that offers opportunities for growth and development. If you are passionate about delivering exceptional service and eager to learn, this position is a perfect fit for you. Join a company that prioritizes your well-being and career advancement.

Benefits

Healthcare Coverage

Flexible Scheduling

Tuition Reimbursement

Employee Discounts

Paid Time Off

Qualifications

• Strong customer service skills and ability to handle transactions accurately.
• Ability to work in a fast-paced environment and manage conflicts.

Responsibilities

• Process customer transactions quickly and accurately at the check lane.
• Create a welcoming environment and assist customers with questions.

Skills

Customer Service

Cash Handling

Conflict Management

Food Safety Regulations

Education

High School Diploma

Job description

Customer Service Associate Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by our purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by offering the value and care you need to grow. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

Benefits You Will Receive

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including physical, emotional, financial, and more:

• Wide-ranging healthcare coverage, including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support via free counseling through our Employee Assistance Program and confidential financial tools with Goldman Sachs Ayco.
• Associate discounts on various purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

Key Responsibilities

• Process customer transactions quickly, accurately, and efficiently at the check lane.
• Handle various tenders such as cash, checks, credit, debit, SNAP EBT, WIC, Rain checks, loyalty offers, and coupons, adhering to company policies.
• Understand and adhere to cash handling limits, working honestly to control loss.
• Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Follow policies for postage stamps, gift cards, and coupons.
• Stay current with advertisements and promotions.
• Adhere to food safety regulations and safety procedures.
• Identify unsafe conditions, accidents, or issues, and notify management.
• Conduct equipment inspections and report repairs needed.
• Create a welcoming environment, assisting customers with questions about products.
• Comply with all applicable laws and company policies.
• Work cooperatively in a fast-paced, sometimes stressful environment.
• Manage conflicts in a reasonable and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodations.