Cashier

The Home Depot; Richmond (VA); On-site; USD 25,000 - 35,000; Full time

Job summary

The Home Depot in Richmond, VA is seeking a Head Cashier to help run the front end and ensure fast, friendly service for customers. You will assist cashiers with price checks, POS transactions, returns, and Self-Checkout areas while upholding store policies and preventing shrink.

As a Head Cashier, you may coach and train new Front End Associates, monitor checkout lanes, and provide first level escalation for customer issues. Prior cashier experience is preferred.

Qualifications

• Head Cashier preferred: 1+ years of cashier experience.

Responsibilities

• Process Checkout and Returns transactions across mainline, Self-Checkout and Pro Desk areas.
• Provide fast, friendly, accurate and safe service to customers and escalate issues when needed.
• Assist in coaching and training of other Front End Associates and support cashiers.

Job description

Job Description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.