Cashier

The Home Depot; Troy (MI); On-site; USD 19,000 - 25,000; Full time

Job summary

The Home Depot in Troy, MI is seeking a Head Cashier to lead cashier operations, ensure fast, friendly service, and support the Front End team. The role emphasizes accurate checkout processing, customer engagement, and maintaining Self-Checkout areas.

Ideal candidates have at least 1 year of cashier experience and a willingness to help train and coach fellow cashiers, while upholding store policies and minimizing shrink. This is an on-site retail leadership position with growth potential.

Qualifications

• 1+ years of Cashier experience.
• Experience in supervising or coaching other cashiers is a plus.
• Willingness to learn product knowledge to identify selling opportunities.

Responsibilities

• Process Checkout and Returns transactions accurately and quickly.
• Monitor and maintain the Self-Checkout area to ensure a smooth customer flow.
• Follow policies to minimize shrink and maintain store standards.
• Provide first level escalation for customer issues and assist in coaching fellow Cashiers.

Skills

Cashier experience

Customer service

Supervision

Training

Job description

Job Description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.