Cashier

The Home Depot; Lancaster (Lancaster County); On-site; USD 19,000 - 28,000; Full time

Job summary

The Home Depot in Lancaster, PA is seeking a Head Cashier to lead front-end operations with fast, friendly, accurate service. You will process Checkout and Returns, monitor Self-Checkout areas, and proactively assist cashiers with price checks and POS transactions.

You will train and coach new cashiers, escalate customer issues, and help maintain store standards to minimize shrink. The role requires at least 1 year of cashier experience and a customer-first mindset.

Qualifications

• Minimum 1 year of cashier experience.

Responsibilities

• Process Checkout and Returns transactions.
• Monitor Self-Checkout area and assist customers.
• Provide first level escalation for customer issues and coach new Cashiers.
• Assist in supervision and training of Front End Associates.

Skills

Customer service

Cashier experience

POS knowledge

Job description

Job Description

Position Purpose

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.