Cashier

The Home Depot; Chester (VA); On-site; USD 17,000 - 21,000; Full time

Job summary

The Home Depot is seeking a Front End/Head Cashier at our store in Virginia to deliver fast, friendly, and accurate service at checkout areas including Self-Checkout. The role includes processing transactions, monitoring self-checkout, and helping customers with product information and selling opportunities.

Head Cashier duties include coaching and training Cashiers and expediting price checks. Preferred qualifications include 1+ year of cashier experience and strong customer service skills,

Qualifications

• Familiar with delivering fast, friendly customer service.
• Preferred: 1+ year cashier experience.
• Ability to explain product information and selling opportunities.

Responsibilities

• Process Checkout and Returns transactions accurately.
• Monitor and maintain Self-Checkout area.
• Provide product/project information to customers and identify selling opportunities.
• Support Head Cashier by expediting price checks and assisting in training.

Skills

Customer service

Cashier experience

Communication

Training/mentoring

Tools

POS systems

Self-checkout knowledge

Job description

Job Description

Position Purpose

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.