Cashier

The Home Depot; Prattville (AL); On-site; USD 24,000 - 36,000; Full time

Job summary

The Home Depot in Prattville, AL is seeking a Head Cashier to lead front-end operations. You will ensure fast, friendly, accurate, and safe service, while processing checkout and returns and maintaining the Self-Checkout area.

As a senior cashier, you will escalate customer issues, coach and train other cashiers, and support in price checks and markdowns where needed. A minimum of 1+ years cashier experience is preferred.

Qualifications

• Head Cashier preferred: 1+ years of cashier experience.

Responsibilities

• Provide fast, friendly, accurate and safe service to customers.
• Process Checkout and/or Return transactions.
• Monitor and maintain the Self-Checkout area.
• Escalate customer issues as first level support.
• Assist in supervision, coaching and training of Front End Associates; participate in training of new Cashiers.

Skills

Customer service

Cashier experience

Team supervision

Coaching

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.