Cashier

Thirteenth Floor Entertainment Group; Palos Verdes Peninsula (CA); On-site; USD 23,000 - 32,000; Part time

Job summary

Thirteenth Floor Entertainment Group in Palos Verdes Peninsula, CA, is seeking a Seasonal Cashier to welcome guests and process transactions at the attraction. You’ll operate the Square POS, balance cash, and help keep lines moving while delivering high-energy guest experiences.

This role emphasizes upselling extras, providing pricing information, and maintaining a clean, organized sales area. Evening and weekend availability, 18+ required, and a seasonal ending date are part of the schedule.

Qualifications

• Experience operating POS systems and handling cash accurately.
• Strong guest-service skills with the ability to stay professional in high-volume settings.
• Must be 18 years or older and able to stand for extended periods.

Responsibilities

• Process transactions accurately using the Square POS system.
• Balance the cash register and generate end-of-shift reports.
• Provide information about the attraction, pricing, packages, and promotions.
• Upsell merchandise, upgrades, and bundles to support nightly revenue goals.
• Assist with queue management and keep the sales area organized.

Skills

POS systems

Cash handling

Guest service

Upselling

Tools

Square POS

Job description

Cashier– SeasonalThirteenth Floor Entertainment Group is the nation's leading creator of immersive, story-driven entertainment—and proudly the world's largest operator of Halloween attractions. With eighteen markets spanning Florida to California and millions of guests thrilled each year, we don't just produce events. We redefine what's possible. Headquartered in Denver and powered by a team of fearless creators, we've built a culture where curiosity, collaboration, and a relentless drive to go beyond expectations are the standard—not the exception. When you join Thirteenth Floor, you're not just taking a job. You're stepping into the magic behind the screams.What You'll DoAs a Seasonal Cashier, you're the first face our guests see—and the energy you bring sets the tone for their entire night. You'll process transactions accurately, keep lines moving, and use every guest interaction as an opportunity to enhance their experience and drive revenue for the attraction.Transaction ProcessingOperate the Square POS system to process cash, credit, and debit transactions accurately and efficientlyIssue receipts and handle refunds or exchanges promptly and in accordance with company policyBalance the cash register and generate end-of-day financial reports to ensure full accountabilityGuest Experience & Customer ServiceWelcome every guest with energy and enthusiasm, delivering friendly, immersive assistance from the moment they approach your stationProvide clear, confident information about the attraction, pricing, packages, and special offersAddress guest concerns and complaints professionally and promptly, turning challenges into positive momentsUpselling & Revenue SupportActively promote merchandise, upgrades, add-ons, and bundle deals to maximize each guest's experience and support nightly revenue goalsStay informed on current promotions and confidently communicate them to every guest interactionInventory & Station ManagementMonitor merchandise stock levels and proactively report low inventory to management before it impacts salesAssist with restocking shelves and maintaining a clean, organized, and visually appealing sales areaParticipate in regular inventory counts to ensure accurate tracking of all itemsQueue & Flow SupportSupport efficient guest flow by assisting with queue line management and maintaining a positive, high-energy atmosphere throughout your shiftWhat You BringExperience operating Square or a similar POS system—or a demonstrated ability to learn new point-of-sale technology quicklyStrong communication and interpersonal skills with the ability to stay professional and poised in high-volume situationsNatural ability to engage guests warmly and confidently promote products and upgradesOrganized, detail-oriented, and accountable when it comes to cash handling and end-of-day reportingAbility to stand and move throughout the event area for extended periods and lift up to 25 lbs for restocking tasksReliable and consistent attendance throughout the full season—evenings and weekends requiredMust be 18 years of age or olderCompensation & Employment DetailsHourly Rate: $20hrPursuant to California law, the pay scale for this position is listed above. Thirteenth Floor Entertainment Group will not request or consider salary history in making compensation decisions.Employment Type: Seasonal/TemporaryExpected Season Duration: Late August - Early November 2026Work Schedule: Evenings, weekends, and holidays required during the operational season.This is a seasonal/temporary position with an anticipated end date. Employment beyond the stated season is not guaranteed.California Applicant NoticesThirteenth Floor Entertainment Group will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act, where applicable.Applicants are entitled to a California applicant privacy notice describing what personal information is collected and how it is used.E-VerifyThirteenth Floor Entertainment Group participates in E-Verify. As required by federal law, we will verify the identity and employment eligibility of all hired individuals.Equal Opportunity EmployerThirteenth Floor Entertainment Group is an equal opportunity employer and complies with all applicable federal, state, and local employment laws. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, marital status, national origin, ancestry, disability, age, genetic information, military or veteran status, or any other characteristic protected by law.Reasonable AccommodationsApplicants with disabilities may request reasonable accommodations at any point in the hiring process by contacting [e-mail].