Cashier

Kroger; Jackson (MS); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a Customer Service Associate to create outstanding customer experiences through exceptional service. This role is perfect for those who are caring, purpose-driven, and eager to learn. You'll enjoy flexible scheduling options and comprehensive benefits supporting your well-being. This position offers opportunities for growth through industry-leading training and diverse career pathways, making it an ideal place to thrive in your career. Join a team that values respect, honesty, and integrity while you contribute to a welcoming environment for customers.

Benefits

Comprehensive benefits

Flexible scheduling options

Tuition reimbursement

Associate discounts

Employee Assistance Program

Qualifications

• Ability to process transactions quickly and accurately.
• Strong understanding of customer service principles.

Responsibilities

• Process customer transactions efficiently at the check lane.
• Create a welcoming environment by answering questions and providing assistance.
• Comply with all food safety regulations and safety procedures.

Skills

Customer Service

Point of Sale (POS) Operation

Conflict Resolution

Cash Handling

Education

High School Diploma or equivalent

Job description

Customer Service Associate Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From a small Cincinnati grocery store more than a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores in 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. With a history of innovation, we strive to create memorable experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. We aim to provide the ingredients you need to craft your own recipe for success at work and in life. We support your growth with value, care, and opportunities to thrive. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're seeking a part-time role or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

• Comprehensive benefits supporting your well-being—including health, emotional, and financial resources.
• Flexible scheduling options in full- and part-time roles with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Access to free counseling and financial coaching through our Employee Assistance Program and Goldman Sachs Ayco.
• Associate discounts on food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career pathways.

For more details, please visit our Benefits Page.

Job Responsibilities

• Process customer transactions quickly, accurately, and efficiently at the check lane.
• Understand and operate the Point of Sale (POS) system, handling various tenders such as cash, checks, credit/debit cards, SNAP EBT, WIC, rain checks, loyalty offers, coupons, and checkout procedures according to company policy.
• Adhere to company policies regarding cash shortages/overages and loss prevention.
• Follow guidelines on restricted sale items (alcohol, tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Follow policies for postage stamps, gift cards, and coupons.
• Stay informed about current and upcoming promotions and advertisements.
• Comply with all food safety regulations and safety procedures.
• Identify unsafe conditions or accidents and notify management to reinforce safety programs.
• Inspect equipment regularly and report repairs needed.
• Create a welcoming environment for customers by answering questions and providing assistance.
• Comply with all applicable laws and company guidelines.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts in a calm and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek help when needed to resolve issues.
• Support and assist minors, individuals with special needs, and older adults as needed.
• Perform essential job functions with or without reasonable accommodations.