CASHIER

Lincoln of Cutler Bay; Florida; On-site; USD 21,000 - 26,000; Full time

Job summary

Doral Lincoln Mercury LLC in Doral, FL is seeking a courteous Receptionist/Cashier to greet walk-in guests, answer service calls, and direct them to the appropriate department. You will also assist with clerical tasks and help maintain a positive customer experience.

The role includes processing transactions, balancing cash receipts, printing invoices, and scheduling service appointments as needed. Strong communication and organizational skills are essential.

Qualifications

• Strong interpersonal communication, organization, and attention to detail.
• Previous administrative experience preferred.
• High school diploma or GED, or equivalent training.
• Excellent customer service skills.
• Ability to learn new software and input/retrieve information.
• Ability to read, write and present information clearly.

Responsibilities

• Greet walk-in customers and determine the nature of their visit.
• Answer inbound service calls and route to appropriate personnel.
• Direct callers to the right department and take thorough messages.
• Make outbound calls for service reminders and lists.
• Print estimates, invoices and accept payments for completed service work.
• Schedule service appointments when needed and record them.
• Maintain the waiting area and assist with clerical duties.

Skills

Customer service

Communication

Organization

Attention to detail

Software literacy

Education

High school diploma or GED

Tools

Office software

Job description

CASHIER# CASHIERDoral Lincoln Mercury LLC - DORAL, FL 33172## Description**Position Summary** The Receptionist/Cashier is responsible for answering inbound calls, determine the nature of their business and direct callers to the appropriate department/destination.In addition, the receptionist/greeter will be the dealerships information specialist to best direct our guests accordingly to accommodate their needs.The Cashier is responsible for recording and processing transactions, handling phone calls to determine the nature of business, and directing them to the appropriate department. The cashier also assists in setting appointments when needed, closing procedures, and organizing repair orders.**Position Responsibilities*** Greet walk-in customers and determines the nature of their visit* Answer inbound service calls and distribute to appropriate personnel via transfer of calls and/or taking thorough messages and delivering* Communicate with callers and customers in a professional, friendly, and efficient manner* Make outbound calls for service due lists assigned and service reminder/non responder lists* Run reports, balance receipts against deposit report* Compile reports to show statistics such as cash receipts and expenditures, accounts payable and receivable, profit and loss, and other items pertinent to operation of business* Print out estimates, invoices and accept payment for completed service work* If assigned, schedule and record service appointments* Use documents such as sales slips, invoices, receipts, check stubs, and computer printouts to verify, allocate, and post details of business transactions in appropriate ledgers or computer files* Receipt monies and keep accurate accounts of records* Reconcile customer repair orders* Help maintain appearance of customer waiting area* Assist with clerical duties as requested* Other duties to be determined by management## Qualifications**Position Requirements and Qualifications*** Strong interpersonal communication skills, organization, and attention to detail is a must* Previous administrative work experience preferred* High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.* Ability to provide great customer service a must* Ability to learn new software programs to input and retrieve information* Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.