CASHIER

Doral Automotive Group; Florida; Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

Doral Automotive Group in Florida seeks a Receptionist/Cashier to greet guests, answer phones, direct inquiries, and handle payments. The role includes appointment scheduling, balancing receipts, and general clerical support to keep dealership operations running smoothly.

The ideal candidate will provide excellent customer service, learn dealership software, and maintain a professional, welcoming environment for guests and staff.

Qualifikationen

• Provides friendly, professional guest orientation and caller handling.
• Ability to learn dealership software and input/retrieve information accurately.
• Strong written and verbal communication with attention to detail.

Aufgaben

• Greet walk-in customers and determine the nature of their visit.
• Answer inbound service calls and direct to appropriate personnel.
• Make outbound calls for service reminders and lists; take thorough messages.
• Balance receipts and print/verify invoices and payments.
• Schedule and record service appointments; process and post transactions.
• Maintain waiting area appearance and assist with clerical tasks as needed.

Kenntnisse

Customer service

Communication

Organization

Attention to detail

Ausbildung

High school diploma or GED

Tools

POS system

Jobbeschreibung

Position SummaryThe Receptionist/Cashier is responsible for answering inbound calls, determine the nature of their business and direct callers to the appropriate department/destination.In addition, the receptionist/greeter will be the dealerships information specialist to best direct our guests accordingly to accommodate their needs.The Cashier is responsible for recording and processing transactions, handling phone calls to determine the nature of business, and directing them to the appropriate department. The cashier also assists in setting appointments when needed, closing procedures, and organizing repair orders.Position ResponsibilitiesGreet walk-in customers and determines the nature of their visitAnswer inbound service calls and distribute to appropriate personnel via transfer of calls and/or taking thorough messages and deliveringCommunicate with callers and customers in a professional, friendly, and efficient mannerMake outbound calls for service due lists assigned and service reminder/non responder listsRun reports, balance receipts against deposit reportCompile reports to show statistics such as cash receipts and expenditures, accounts payable and receivable, profit and loss, and other items pertinent to operation of businessPrint out estimates, invoices and accept payment for completed service workIf assigned, schedule and record service appointmentsUse documents such as sales slips, invoices, receipts, check stubs, and computer printouts to verify, allocate, and post details of business transactions in appropriate ledgers or computer filesReceipt monies and keep accurate accounts of recordsReconcile customer repair ordersHelp maintain appearance of customer waiting areaAssist with clerical duties as requestedOther duties to be determined by managementPosition Requirements and QualificationsStrong interpersonal communication skills, organization, and attention to detail is a mustPrevious administrative work experience preferredHigh school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.Ability to provide great customer service a mustAbility to learn new software programs to input and retrieve informationAbility to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.